Try guides and FAQs first — they solve most issues faster. When you need us, submit a detailed ticket so we can help in one reply.
Most questions are answered in our guides. Open the closest topic before sending a ticket.
Templates, checkout, hosting, and launching your first site.
Register, connect, and verify DNS for your Codibu project.
Plans, invoices, payment issues, and subscription changes.
Errors, failed deploys, or features that stopped working.
Codibu is a SaaS workspace. Availability below matches our public landing, pricing, and FAQ — not agency “done for you” services.
Self-service is fastest. Use email for general questions; phone for urgent billing or outage issues during office hours.
Better tickets get solved in fewer messages.
We usually reply within one business day (often sooner).
Attach screenshots by replying to the confirmation email, or paste a share link in your message.
255 Broad Ave, 2nd Floor, Palisades Park, NJ 07650
In-person support is by appointment only — not our primary channel. Email or ticket is usually faster.Mon ~ Fri – 9:30 am to 5:00 pm
Sat ~ Sun – Closed
Browse step-by-step guides, search FAQs, or submit a support request with your project URL.