Search Help Center

Website settings

Hosting, domain, SSL, instance, and /website-settings/:id.

Domain and DNS in the website flow

Free subdomain, register new, or connect existing.

Branding mode — presets, toolbar, and website handoff

Logos, colors, typography, and saved brand DNA.

Connect a domain to your website

Attach a domain during deploy or from site settings.

Website mode — Create stage

Brief your business, pick project type, and generate the first draft.

Website mode — Customize (Configure) stage

Product output, destination, media bundle, and hosting alignment.

Website mode — Preview stage

Review full layout and iterate in chat before Publish.

Website mode — Publish (Deploy) stage

Domain, Stripe checkout, provisioning, and My Projects tracking.

Advanced Product Importer

…ny Amazon, AliExpress, eBay and Walmart websites in your WooCommerce store with a...

Aliexpress Product Importer

… import any product from any Aliexpress website in your WooCommerce store with all their information (name,...

Block Directory

…, test and install new blocks for their website. It is only available to cont...

Clients

…f client logos and display them on your website using the Client Slider or Clie...

Comments in WordPress

Comments allow your website’s visitors to have a discussion with you and each other. When you activate comments on a Page or post, WordPr...

Customizing WooCommerce: Best Practices

…ged to suit — modify and customize your website entirely. F...

Domain detail tabs explained

Overview, Websites, DNS, Email, Registrar, and Activity.

Frequency Questions & Answers

✔ How long does it take to finish a website? Every project has its time period. It depends on how complicated the website is. An average […]

From AI output to a live WordPress site

Website mode generates two tracks — static HTML or WordPress. Here is when to use each and how to deploy.

Giving WordPress Its Own Directory

…ny people want WordPress to power their website’s root (e.g. http://example.com) but they don’t want all of the WordPress files clutter...

How to update your PHP version

…cripting language, powering millions of websites including most WooCommerce stores. If you arrived a...

Introduction to Blogging

…blog,” which is a term used to describe websites that maintain an ongoing chro...

Layouts

…t way to make one or more pages on your website look different. You can hav...

Mega Menu

…Mega Menu To create a mega menu on your website, you have to add Custom Links to your menu. Make sure...

Multi-Vendor Shop (Example with Product Vendors)

…ant, but he can’t afford the costs of a website so he decides to register at a website where he can sell […]

Recording Studio (Example with different rates, Resources, Persons and Product Add-ons)

…lexi has a recording studio and needs a website where people can book his two rooms. He is open from 9:00 to 13:00 and 17:00 […]

Save Now Buy Later for WooCommerce

Many times visitors come to your website, add products to cart and couldn’t buy. Reason could be any – budget, products not available in...

Setting Up and Installing Social Feed by POWR

…ly show posts from social media on your website. Combine posts from Facebook, Twitter, Ins...

Sites and domains at a glance

My Websites and My Domains columns — status and quick navigation.

SSL FAQ

Is SSL set up on my website properly? Use Qualys SSL Labs SSL Test to determine if your website/store is properly configured after instal...

Start with WooCommerce in 5 Steps

…ted guide, we teach you how to set up a website with WooCommerce. Choose Hosting You need to be running WordPress on...

Static CSS

… CSS and inserted into the head of your website....

Translation

…tion possibilities in Codibu. Make your website multilingual or just tr...

WooCommerce Endpoints

Endpoints are an extra part in the website URL that is detected to show different content when present. For example: You may have a ‘my a...

Start from templates

Industry demos, wizard, and handoff to AI Chat.

After launch checklist

DNS, SSL, content, email, forms, analytics.

Checkout and Stripe

Line items, payment, and post-payment provisioning.

Get help from Codibu

Support tickets, guides library, and what to include.

Hosting and plans

Static, WordPress, resources, and renewal.

Abusive Content on a Store Built with WooCommerce

WooCommerce is a free, open-source product that is available for anyone to download and use with their self-hosted WordPress site. While...

Account limits

Plans and quotas.

Adding and Managing Products

Adding a product Before adding your first product, let’s get familiar with how product categories, tags, and attributes work. Product Cat...

Adding media to a project

Upload images and files.

Adding Shipping Dimensions to Products

Measurement Settings Many of our API based Shipping Methods require that your products have dimensions and weights set. Before adding wei...

AI Chat — workspace overview

One conversational workspace for sites, branding, images, and video.

AI Chat history card

Resume conversations from the first Overview column.

AI media gallery

Download, lightbox, edit, and upload AI images to WordPress.

Automated Installation

Although WordPress is very easy to install, you can use one of the one-click auto-installers typically available from hosting companies....

AutomateWoo

AutomateWoo has the tools you need to grow your store and make more money. Convert and retain customers with marketing that does the hard...

Becoming a WooExpert

WooExperts are verified experts specializing in site setup, implementation, and development. Customers looking for help can use the netwo...

Blog, Portfolio & Shop

[vc_row][vc_column][vc_column_text] Blog, Portfolio & Shop With the options described in this section, you will be able to understand how...

Bookings Use Case: Law Office

Scenario John and Jane are two famous attorneys. They have an office but are overwhelmed by clients and had to fire their secretary becau...

Bookings: Different Price for Weekends

Scenario A dog walking service wants to charge a special discounted rate for weekends. Weekday rates are $20. Weekends $15. With Bookings...

Brute Force Attacks

Unlike hacks that focus on vulnerabilities in software, a Brute Force Attack aims at being the simplest kind of method to gain access to...

Built with WooCommerce – Did not get my order or refund

Ordering something online and getting an email that the product is on its way is an exciting feeling. But what if you never receive what...

Business Creator wizard

Six-step admin wizard: industry → style → brand → pages → output → create.

Changing the visibility of a project

Public and private options.

Changing your email

Keep your login current.

Changing your password

Stay secure.

Changing your username

Update your profile.

Chat mode — brainstorming and copy

Free-form conversation before you switch to a creation mode.

Checklist: Making a Woo Extension GDPR Ready

The General Data Protection Regulation goes into effect on May 25, 2018 and that means that EU residents will have more rights around the...

Closing your account

Data and billing notes.

Colors

[vc_row][vc_column][vc_column_text] Colors All of the color settings are in the theme. General Skin Theme SkinChoose one of the predefine...

Comment Spam

If you’ve been on the internet for any amount of time you’re probably familiar with “spam” in your email inbox. For the uninitiated, spam...

Common WordPress Errors

If you are encountering a WordPress error message or white screen, don’t panic. Someone has likely encountered the same message before an...

Configuring caching plugins

Excluding pages from the cache If using caching plugins, make sure you exclude the following pages from the cache through their respectiv...

Configuring WooCommerce Settings

On this page, we walk through all settings available to you in WooCommerce. You’ll find information about configuring General WooCommerce...

Create a new administrator account in WordPress

To provide the quickest support possible, it is helpful if you include an administrator account so our Happiness Engineers can take a loo...

Creating a project

Organize your work.

Creating Database for WordPress

If you are installing WordPress on your own web server, follow the one of below instructions to create your WordPress database and user a...

Creation

[vc_row][vc_column][vc_column_text] Creation Create your main portfolio page and assign it properly so your portfolio items will populate...

Cropping a media

Basic image edits.

Custom CSS & JS

[vc_row][vc_column][vc_column_text] Custom CSS & JS Custom CSS & JS can be inserted directly into the theme options.It will get saved to...

Deleting a project

Remove a project safely.

Deploy targets explained

new_site, existing WordPress, existing static, and draft_only.

Discounts

Coupons and promotions.

Displaying a project

View project details.

DNS records in Codibu

A, CNAME, MX, TXT — when Codibu hosts your DNS.

Domain settings

Connect your domain.

Domains portfolio overview

Find, search, and manage every domain in one place.

Editing Files

There are times when you will need to edit WordPress files, especially if you want to make changes in your WordPress Theme. WordPress fea...

Editing wp-config.php

One of the most important files in your WordPress installation is the wp-config.php file. This file is located in the root of your WordPr...

Email FAQ

WooCommerce, and most plugins sending email, send mail by using the wp_mail() function that is a core function of WordPress. In most case...

Embeds

It’s super easy to embed videos, images, tweets, audio, and other content into your WordPress site. Usage # To embed a video or another o...

FAQ Installation

Installation # How do I install WordPress? # Under most circumstances, installing WordPress is a very simple process and takes less than...

FAQ My site was hacked

Help I think I’ve been hacked # Suffering a hack can be one of the more frustrating experiences you’ll have on your online journey. Like...

FAQ Working with WordPress

Administration # Can my posts have URL instead of /index.php?p=76? # See: Using Permalinks Top ↑ How can I find out if I have mod_rewrite...

First Steps with WordPress

Note: This page refers to WordPress using the Block Editor. If you are on a older version of WordPress or using the Classic Editor User,...

Free codibu.app subdomain

Fastest path — no DNS configuration.

Frequently Asked Questions

This page contains answers to Frequently Asked Questions related to WooCommerce, products sold on WooCommerce.com, and account management...

FTP Clients

There are two ways of getting files onto your site, and once there, changing them: By using the file manager provided in your host’s cont...

Get Help with WooCommerce extensions by TIV.NET

Do Not Try Them On Production! Both extensions are dealing with a very sensitive subject: the pricing. You do not want to enable them on...

Global

[vc_row][vc_column][vc_column_text] Global Codibu options panel has been specially created to make your workflow faster and easier. Using...

GoDaddy DNS setup

DNS Management and name server delegation.

Hardening WordPress

Security in WordPress is taken very seriously, but as with any other system there are potential security issues that may arise if some ba...

Header Builder

[vc_row][vc_column][vc_column_text] Header Builder The Header Builder plugin will allow you to tailor any header you desire. GO TO > WP A...

History

WordPress was born out of a desire for an elegant, well-architectured personal publishing system built on PHP and MySQL and licensed unde...

How Does Subscriptions Handle Staging Sites and Migrations?

WooCommerce Subscriptions can handle staging sites and migrations. Some hosts, like SiteGround, provide an easy way to create a clone of...

How to create a Shop page?

[vc_row][vc_column][vc_column_text] How to create a Shop page? With version 25, we have added the woo builder. This is nothing but the Co...

How to create a Single Product layout?

[vc_row][vc_column][vc_column_text] How to create a Single Product layout? With version 25, we have added the. This is nothing but the Co...

How to handle multiple regions and currencies with WooCommerce

In a global age, very few store owners only sell to one region, with one language and one currency. There are a number of different thing...

How to install WordPress

WordPress is well-known for its ease of installation. Under most circumstances, installing WordPress is a very simple process and takes l...

How to Test for Plugin and Theme Conflicts

What are theme and plugin conflicts? A conflict is an error or malfunction caused by two parts of code giving conflicting signals. For ex...

Installing WordPress at popular Hosting Companies

Installing WordPress at Atlantic.Net # Install WordPress On A Ubuntu 14.04 LTS You can also install WordPress on Ubuntu with one click Wo...

MaxMind Geolocation Integration

While you can only generate 25 license keys on MaxMind, it seems that the same license can be used on multiple sites. WooCommerce allows...

Media settings

Upload limits and storage.

Menus

[vc_row][vc_column][vc_column_text] Menus GO TO > WP Admin > Appearance > Menus This is the default WordPress tab for creating and managi...

Mobile app draft mode

Plan Expo screens and preview on device before build checkout.

Moving WordPress

Whether you are moving WordPress to a new server or to a different location on your server, you don’t need to reinstall. WordPress is fle...

Multi-Currency for WooCommerce

Multi-Currency is a WooCommerce extension that provides switching currencies and re-calculating rates on the fly. Unlike the Currency Con...

Multilingual WordPress

WordPress does not support a bilingual or multilingual blog out-of-the-box. There are however Plugins developed by the WordPress communit...

Museum Tickets with Order Barcodes

Scenario Susan is the director of a local museum and wants people to book online to have competitive prices on the market. Museum is clos...

My Projects overview

Portfolio, summary stats, and card actions at /my-projects.

My Wish List for WooCommerce

Wish list is a valuable feature for your online store. Customers and sellers both find them extremely useful, and they make the overall s...

Navigating within the app

Find features and settings.

New to WordPress – Where to start

If you are new to WordPress, here is a step-by-step plan for getting started. If you need help along the way, plenty of options for assis...

Odoo for WooCommerce

Odoo for WooCommerce now brings powerful integration with your business management software. Installation: Download the .zip file from yo...

Offer

[vc_row][vc_column][vc_column_text] Offer Present your offer with a great-looking slider that comes in two different styles, Offer Slider...

Open WordPress admin and static sites

wp-admin, live URL, and editor access by hosting type.

Opening a Subscriptions Support Ticket

After looking through the documentation and searching online, opening a support ticket is the best way to get help for Subscriptions issu...

Optimization

Whether you run a high traffic WordPress installation or a small blog on a low cost shared host, you should optimize WordPress and your s...

Overdue payments

Resolve billing issues.

Overview of Marketplace Developers

On WooCommerce.com, we sell extensions that add niche, complex or unique functionality to power up WooCommerce stores. These extensions a...

Overview of WordPress

WordPress is a free and open source content management system (CMS) based on PHP and MySQL. It is the most widely used CMS software in th...

Page creation

[vc_row][vc_column][vc_column_text] Page creation Pages are the second most used custom post type in WordPress. To create a new page, ple...

Pages

[vc_row][vc_column][vc_column_text] Pages Pages are the second most important custom post type in WordPress after posts. Here are a coupl...

Pages

In WordPress, you can put content on your site as either a “post” or a “page”. When you’re writing a regular blog entry, you write a […]

Pages Add New Screen

The Pages Add New Screen allows you to add new Pages. Screen Options # The Screen Options allow you to choose which modules are displayed...

Payment Gateway API

Payment gateways in WooCommerce are class based and can be added through traditional plugins. This guide provides an intro to gateway dev...

Payment methods

Cards and billing.

PCI-DSS Compliance and WooCommerce

What is PCI-DSS? PCI-DSS (Payment Card Industry Data Security Standard) is a set of actionable rules defined by the Payment Card Industry...

Permalinks

Overview Permalink is short for “permanent link.” Permalinks are permanent URL structures used to help organize the content of your websi...

Positioning

[vc_row][vc_column][vc_column_text] Positioning With CodibuTheme, we have rebuilt Sections & Wraps based on CSS Flexbox. It means that sp...

Post Types

WordPress houses lots of different types of content and they are divided into something called Post Types. A single item is called a post...

Privacy settings

Control visibility.

Project settings

Per-project options.

Redeploy from AI Chat

Publish changes to existing_wordpress or existing_static targets.

Register a new domain

Search TLDs and complete checkout.

Removing a media from a project

Clean up attachments.

Renaming a project

Update project names.

Responsive

[vc_row][vc_column][vc_column_text] Responsive Responsive options for the whole theme General ResponsiveTurn on/off the responsive mode Q...

Retired Themes

Philosophy Examining, refining and streamlining our product offering is important to us at Woo. We do this when we feel we managed to rep...

Scratch Coupon for WooCommerce

Scratch Coupon for WooCommerce helps you convert abandoning visitors into customers by giving them last-minute offer to stay at the momen...

Sections & Wraps

[vc_row][vc_column][vc_column_text] Sections & Wraps Sections and Wraps are the core building blocks in the Codibu Builder.With them, you...

Set up and use a child theme

Sometimes, you might need to customize your theme or WooCommerce beyond what is possible via the options. These guidelines will teach you...

Setting Up EU VAT Rates for Digital Products

EU VAT laws for digital goods changed on 1 January 2015, affecting B2C transactions only. VAT on digital goods must be calculated based o...

Sidebars

[vc_row][vc_column][vc_column_text] Sidebars The sidebar in WordPress can be set up to be on the left, right, or both sides at once. Here...

Signing in to the dashboard

Access your workspace.

Site manage — what each site type can do

WordPress vs static vs unknown stack — allowed intents and risks.

Site manage mode

Select a hosted site and run DNS, SSL, and WordPress ops in chat.

Slides

[vc_row][vc_column][vc_column_text] Slides Create slides and use the Slider item in the Codibu Builder to display them. You can choose fr...

SSL and HTTPS

SSL creates a secure connection between two machines or devices over the Web or an internal network, safeguarding and allowing sensitive...

Stamps.com XML File Export

Save Time by Exporting Orders to Stamps.com in XML Format Time is money – sounds reasonable, right? That’s why automation is a beautiful...

Start using the app

First steps after sign-up.

Stepping Into Template Tags

If you take a peek into the header.php template file that came with your WordPress Theme, you will notice that where it says "My Blog Nam...

Subscription Product vs Subscription

WooCommerce Subscriptions provides two different, but related items: subscription products; and subscriptions. This guide provides an exp...

Subscriptions

Manage your plan.

Support Policy

WooCommerce Support Policy About this Support Policy This Support Policy describes what support you can expect from us in regards to WooC...

Taxonomies

A taxonomy within WordPress is a way of grouping posts together based on a select number of relationships. By default, a standard post wi...

Template Hierarchy

As discussed, template files are modular, reusable files, used to generate the web pages on your WordPress site. Some template files (suc...

Templates

[vc_row][vc_column][vc_column_text] Templates Templates are custom post types with just the Codibu Builder inside them. You can create a...

Test Driving WordPress

There are times when you need to test changes to your WordPress powered site out of the public eye. Making changes to a live site could […]

Testimonials

[vc_row][vc_column][vc_column_text] Testimonials Fill in each testimonial and display it on your page using a slider or a list. Testimoni...

Translate

[vc_row][vc_column][vc_column_text] Translate Here you will find all of the options to translate the Codibu Builder items or custom post...

Troubleshooting 101: More Info on Internal Server 500 Error

Error message A common error in WordPress is an HTTP 500 error and will look something like the image below. This is not descriptive and...

Troubleshooting 101: Plugin Causing Fatal Error

If you have a fatal error on your site that is preventing you from accessing the WordPress Admin, you can take the following steps to cor...

Two factor authentication

Add 2FA to your account.

Understanding Box Packing Calculations

In some of our premium shipping methods — such as USPS, UPS, and FedEx — the boxes used to ship are automatically calculated based on dim...

Update PHP and WordPress

To optimize your WooCommerce store’s performance and security, it should be running the minimum supported versions of PHP and WordPress....

Updating WordPress

WARNING: The upgrade process will affect all files and folders included in the main WordPress installation. This includes all the core fi...

Uploading WordPress to a remote host

To upload (or delete) files and folders to your web host, you will need an FTP application. One of many free options that are at your […]

USA ePay

Easily accept credit cards with USA ePay The WooCommerce USA ePay extension provides a completely integrated checkout experience between...

Using FileZilla

FileZilla is an open-source FTP-client and FTP-server developed by Tim Kosse (Germany) et.al. The FTP-client is available for multiple pl...

Using New States During Checkout

Overview With Shipping Locations Pro, customers will benefit with an improved checkout experience as they’ll have access to the full list...

Using Themes

What is a Theme? # Fundamentally, the WordPress Theme system is a way to “skin” your WordPress site. Yet, it is more than just a “skin”....

Version 2.8

Announcement # On June 10th, 2009, WordPress Version 2.8, named for noted trumpeter and vocalist Chet Baker, was released to the public....

Version 3.8

On December 12, 2013, WordPress Version 3.8, named for Charlie Parker, was released to the public. For more information on this enhanceme...

Version 4.7

On December 6, 2016, WordPress Version 4.7, named for jazz vocalist Sarah “Sassy” Vaughan, was released to the public. For more informati...

Version 4.8

On June 8, 2017, WordPress Version 4.8, named for jazz pianist and composer William John “Bill” Evans, was released to the public. For mo...

Version 5.5.3

On October 30, 2020, WordPress 5.5.3 was released to the public. This version was released after a bug with the previous update. Please r...

What is this app?

Introduction to the platform.

WooCommerce Bambora

DEasily and securely accept credit cards with Bambora The WooCommerce Bambora (formerly Beanstream) extension provides a completely integ...

WooCommerce Bookings

Error message A common error in WordPress is an HTTP 500 error and will look something like the image below. This is not descriptive and...

WooCommerce Reports

Reports in WooCommerce give you the ability to see your store’s performance from month to month using graphs and stats. It has four secti...

WooCommerce Self-Service Guide

WooCommerce Troubleshooting and Conflict Testing are useful for finding out why your site is having problems. Having an issue with your W...

WooCommerce Subscriptions Upgrade Instructions

This guide provides instructions to safely upgrade major versions of the WooCommerce Subscriptions plugin. While many of these steps are...

WooCommerce Use Terms

Binding Contract Last modified: August 1, 2020 These Use Terms are a contract between you and us and govern your use of the WooCommerce S...

WordPress Backups

Your WordPress database contains every post, every comment and every link you have on your blog. If your database gets erased or corrupte...

WordPress Features

WordPress is a powerful semantic publishing platform, and it comes with a great set of features designed to make your experience as a pub...

WordPress operations via chat

Plugins, wp-admin links, cache, backups, and WP-CLI shortcuts.

WordPress Privacy

User Privacy and your WordPress site # Depending on your national or international privacy regulations (such as the European Union’s Gene...

WordPress semantics

Terminology Introduction # The developers created WordPress as a weblogging (blogging) system. A blog, as defined in the Codex Glossary,...

Workspace overview

Quick actions, three-column overview, and media gallery at /dashboards.

Worldpay Online Payment Gateway

Quick Setup Guide Worldpay have provided a quick guide to act as a handy reference during setup, download it here Requirements A WordPres...

Worldpay Online Payments

Advancing the ways the world pays Worldpay Online Payments Secure. Reliable. Simple Pricing Contract – 0.99% + 10p OR Pay as you go – 1.4...

Writing effective prompts

A short, structured brief beats a long vague one — every time.

WS Form PRO Product Add-Ons

Introduction WS Form is a powerful form development plugin for WordPress. This extension allows you to customize products in your store w...

How do I create a website?

Start from a template or AI Chat website mode — both paths end in a hosted Codibu project. Go to Create your website or AI Chat → Website . …

How do I publish my website?

… your domain. Finish content in AI Chat Website mode or your template project. Go through deploy/checkout steps in the website workspace. Ve…

What is the difference between a Website project and WordPress?

Website (HTML/static) — fast AI-authored pages you preview and deploy from AI Chat. Best for marketing sites and quick launches. WordPress —…

Can I create a website without knowing how to code?

…t a detailed ticket via Support . Next: Website guide · Open AI Chat

Are images on pre-built websites free to use?

Demo images in templates are for preview only — replace them before going live. Use your own photos, licensed stock, or free sources like Un…

How do I connect a domain to my website?

Point your domain to Codibu DNS or update nameservers at your registrar. Add the domain in My domains or during project setup. Copy the DNS …

How do I pick a template?

…m your chosen design. Visit Create your website . Select a template — you can change content after provisioning. Complete hosting and domain…

How do AI credits work?

… for AI generation (images, video, some website actions). Your balance appears at the top of AI Chat. New accounts receive welcome credits a…

How much do I pay for services?

…tions on Pricing and during Create your website . AI Chat shows your credit balance at the top of the workspace. For custom quotes, open Sup…

What is AI Chat and which modes should I use?

… Chat is the Codibu workspace for chat, website authoring, images, video, and app drafts. Chat — general Q&A and product help. Website —…

Where do I see my projects and sites?

…ick actions and overview. My projects — websites and apps. My domains — DNS and registration. Next: Workspace guide · Projects guide

supportTriageWebsiteTitle

supportTriageWebsiteDesc

supportShortcutBilling

/help-center/guides/how-to-create-website/checkout-and-stripe

supportShortcutProjectCreate

/help-center/guides/how-to-create-website/start-from-templates

supportShortcutPublishing

/help-center/guides/codibu-ai-chat/ai-website-deploy-stage