Search Help Center

Opening a Subscriptions Support Ticket

…ntation and searching online, opening a support ticket is the best way to get help for Subscriptions issu...

How to Add and Change Your Rating on a Support Ticket

Our Support Ninjas do their best to offer solutions, but occasionally you’re just not satisfied. We understand that and always strive to...

Support Policy

WooCommerce Support Policy About this Support Policy This Support Policy describes what support you can expect from us in regards to WooC...

add_post_type_support()

add_post_type_support( string $post_type, string|array $feature, mixed $args ) Registers support of certain features for a post type. Des...

post_type_supports()

post_type_supports( string $post_type, string $feature ) Check a post type’s support for a given feature. Parameters #Parameters $post_ty...

remove_post_type_support()

remove_post_type_support( string $post_type, string $feature ) Remove support for a feature from a post type. Parameters #Parameters $pos...

Get help from Codibu

Support tickets, guides library, and what to include.

Museum Tickets with Order Barcodes

Scenario Susan is the director of a local museum and wants people to book online to have competitive prices on the market. Museum is clos...

Create a new administrator account in WordPress

To provide the quickest support possible, it is helpful if you include an administrator account so our Happiness Engineers can take a loo...

How to Get Help

To get support for issues and questions you might have, there are two paths: Helping you help yourself. Issues can be solved right away a...

PayPal Reference Transactions for Subscriptions FAQ

…merce Subscriptions comes with built-in support for two different PayPal payment methods: PayPal Standard PayPal Reference Transact...

Bookings Use Case: Boat Cruise with Cabin Types, Occupancy Rates and Discounts

Scenario You’re selling tickets for a cruise and want to allow passengers to book their cabins. The following needs to be considered for...

Bookings Use Case: Set Different Price for Adults vs Children

Scenario You want to sell entry tickets to your theater show, and charge a different price for adults and for kids. Products Used WooComm...

Can I sell CBD and Other Hemp-Derived Products with WooCommerce Payments?

At WooCommerce, we support merchants selling CBD online. However, due to restrictions from our payment service provider, and their financ...

Change Subscription from Automatic to Manual Payments

…ateway with automatic recurring payment support, and the customer now wants to...

Changelog/4.0

…he Trac revision was 29711. View Closed Tickets I...

Changelog/4.9

…he Trac revision was 42195. View Closed Tickets...

Extension Translations

… languages. We will be highlighting the supported lan...

Memberships Use Case: Wine Club

…ormation about your members to help you support and m...

Multilingual WordPress

WordPress does not support a bilingual or multilingual blog out-of-the-box. There are however Plugins developed by the WordPress communit...

Requirements

To run WordPress we recommend your host supports the following: PHP version 7.3+ MySQL version 5.6+ or MariaDB version 10.1+ HTTPS suppor...

Subscriptions and the GDPR

WooCommerce Subscriptions supports the tools that enable store managers to comply with the General Data Protection Regulation (GDPR). Thi...

Subscriptions Payment Gateway Integration Guide

Adding subscription support to your existing payment gateway extension is a great way to attract new customers and provide a sought-after...

Update PHP and WordPress

…urity, it should be running the minimum supported versions of PHP and WordPress....

WooCommerce Memberships Function Reference

…eference provided as a courtesy, as our support policy...

WooCommerce Payments

…e stores. New! WooCommerce Payments now supports WooCommerce Subscriptions. Harn...

WooCommerce Taxamo

… service. Taxamo Version 2 (API) is now supported The latest version of this plu...

AI media gallery

Download, lightbox, edit, and upload AI images to WordPress.

AJAX problems in Windows 7/8 and Internet Explorer 10

There is a bug in Internet Explorer 10 that causes almost all jQuery and AJAX calls to fail, when used on both Windows 7 and 8. […]

Business Creator wizard

Six-step admin wizard: industry → style → brand → pages → output → create.

Credits, queues, and what to do when something fails

Quick playbook for the most common errors and waiting screens.

Disabling Subscriptions

Disabling plugins is a common process in troubleshooting a problem or turning off a functionality. A number of issues can arise from disa...

Email FAQ

WooCommerce, and most plugins sending email, send mail by using the wp_mail() function that is a core function of WordPress. In most case...

Frequently Asked Questions

This page contains answers to Frequently Asked Questions related to WooCommerce, products sold on WooCommerce.com, and account management...

Get Help with WooCommerce extensions by TIV.NET

Do Not Try Them On Production! Both extensions are dealing with a very sensitive subject: the pricing. You do not want to enable them on...

Log into WooCommerce.com with WordPress.com

Use WordPress.com to log into WooCommerce.com. Connect and access both sites and accounts with one login/password. Existing WooCommerce.c...

Migrating Subscribers to WooCommerce Subscriptions

If you have an existing store using another eCommerce platform and selling subscription products, you may wish to migrate your customers...

Overview of Marketplace Developers

On WooCommerce.com, we sell extensions that add niche, complex or unique functionality to power up WooCommerce stores. These extensions a...

Privacy, security, and what not to paste

Practical rules for protecting yourself and your customers.

Site manage mode

Select a hosted site and run DNS, SSL, and WordPress ops in chat.

Subscriptions PayPal IPN Issues

WooCommerce Subscriptions uses PayPal’s IPN (Instant Payment Notification) system to keep data in sync with PayPal. When PayPal processes...

Teams for WooCommerce Memberships Developer Documentation

This document provides an overview of structure, hooks, and helpful methods in Teams for WooCommerce Memberships. To make adjustments to...

Troubleshooting 101: Plugin Causing Fatal Error

If you have a fatal error on your site that is preventing you from accessing the WordPress Admin, you can take the following steps to cor...

Troubleshooting common issues

White screen, login loops, and plugin conflicts.

Understanding the WooCommerce System Status Report

The WooCommerce System Status report is useful for troubleshooting issues with your store. Containing a wide variety of information and t...

Version 2.7

Announcement # On December 10th, 2008, WordPress Version 2.7, named for American jazz great John Coltrane, was released to the public. Fo...

Version 2.8

Announcement # On June 10th, 2009, WordPress Version 2.8, named for noted trumpeter and vocalist Chet Baker, was released to the public....

Version 2.9

On December 18th, 2009, WordPress Version 2.9, named for Carmen McRae, was released to the public. For more information on this enhanceme...

Version 3.0

On June 17, 2010, WordPress Version 3.0, named for Thelonious, was released to the public. For more information on this enhancement and b...

Version 3.2

On July 4, 2011, WordPress Version 3.2 “Gershwin”, named in honor of the composer and pianist George Gershwin, was released to the public...

Version 3.3

On December 12, 2011, WordPress Version 3.3, named for Sonny Stitt, was released to the public. For more information on this major releas...

Version 3.4

On June 13, 2012, WordPress Version 3.4, named for guitarist Grant Green, was released to the public. For more information on this enhanc...

Version 3.5

On December 11, 2012, WordPress Version 3.5, named for jazz drummer Elvin Jones, was released to the public. For more information on this...

Version 3.6

On August 1, 2013, WordPress Version 3.6, named for Oscar Peterson, was released to the public. For more information on this enhancement...

Version 3.7

On October 24, 2013, WordPress Version 3.7, named for Count Basie, was released to the public. For more information on this enhancement a...

Version 3.8

On December 12, 2013, WordPress Version 3.8, named for Charlie Parker, was released to the public. For more information on this enhanceme...

Version 3.9

On April 16, 2014, WordPress Version 3.9, named for jazz musician Jimmy Smith, was released to the public. For more information on this e...

Version 4.0

On September 4, 2014, WordPress Version 4.0 “Benny,” named for jazz musician Benny Goodman, was released to the public. For more informat...

Version 4.1

On December 18, 2014, WordPress Version 4.1, named for jazz musician Dinah Washington, was released to the public. For more information o...

Version 4.2

On April 23, 2015, WordPress Version 4.2, named for jazz musician Bud Powell, will be released to the public. For more information on thi...

Version 4.3

On August 18th, 2015, WordPress Version 4.3, named after jazz musician Billie Holiday, was released to the public. For more information o...

Version 4.4

On December 8, 2015, WordPress Version 4.4, named for jazz musician Clifford Brown, was released to the public. For more information on t...

Version 4.6

On August 16, 2016, WordPress Version 4.6, named for jazz musician Pepper Adams, was released to the public. For more information on this...

Version 4.7

On December 6, 2016, WordPress Version 4.7, named for jazz vocalist Sarah “Sassy” Vaughan, was released to the public. For more informati...

Version 4.8

On June 8, 2017, WordPress Version 4.8, named for jazz pianist and composer William John “Bill” Evans, was released to the public. For mo...

Version 5.0

On December 6, 2018, WordPress Version 5.0, named for jazz musician Bebo, was released to the public. WordPress 5.0 will revolutionize co...

Version 5.1

On February 21, 2019, WordPress 5.1 “Betty”, named for the jazz musician Betty Carter, was released to the public. For more information o...

Version 5.2

On May 7, 2019, WordPress 5.2 “Jaco”, named for the jazz musician Jaco Pastorius, was released to the public. For more information on thi...

Version 5.3

WordPress 5.3 “Kirk” was released to the public on November 12, 2019. Check WordPress 5.3 blogpost for more information on this release....

WooCommerce Memberships Admin Hook Reference

For Developers: Admin Hook Reference This document covers all admin-specific hooks in WooCommerce Memberships. You can also view the docu...

WooCommerce Memberships Frontend Hook Reference

For Developers: Frontend Hook Reference This document covers all frontend-specific hooks in WooCommerce Memberships. You can also view th...

WooCommerce Menu Items

Home Section The Home section is your WooCommerce dashboard. Here you can stay on top of your store performance, get useful tips and insi...

WooCommerce Self-Service Guide

WooCommerce Troubleshooting and Conflict Testing are useful for finding out why your site is having problems. Having an issue with your W...

Abusive Content on a Store Built with WooCommerce

WooCommerce is a free, open-source product that is available for anyone to download and use with their self-hosted WordPress site. While...

Accepting Apple Pay with WooCommerce

Overview Apple Pay can be enabled with certain WooCommerce payment gateways. Depending on the gateway, the set up for Apple Pay can be st...

Account limits

Plans and quotas.

Activity Panels

The Activity Panel aims to be a “one-stop-shop” for managing your store – fulfill new orders, manage product inventory, moderate reviews,...

Add a message above the login / register form

This is a Developer level doc. If you are unfamiliar with code and resolving potential conflicts, select a WooExpert or Developer for ass...

Add a surcharge to cart and checkout – uses fees API

This is a Developer level doc. If you are unfamiliar with code/templates, select a WooExpert or Developer for assistance. We are unable t...

Adding a Section to a Settings Tab

When you’re adding building an extension for WooCommerce that requires settings of some kind, it’s important to ask yourself: Where do th...

Adding media to a project

Upload images and files.

Adding Product Images and Galleries

Images are measured and set in pixels, for example, 800 x 800 pixels. Note that the first number is the width and the second is height. […]

Admin Change Payment Method Integration Guide

This document is written for WooCommerce developers who want to extend or integrate with the WooCommerce Subscriptions plugin. To follow...

Administration Screens

The Administration Screen provides access to the control features of your WordPress installation. Common Layout # Each Administration Scr...

Advanced Payment Gateway Features

Overview This document covers some advanced features of WooCommerce payment gateway integration plugins (specifically those built by SkyV...

Advanced Product Importer

Through this extension you can import any product from any Amazon, AliExpress, eBay and Walmart websites in your WooCommerce store with a...

Aliexpress Product Importer

Through this extension you can import any product from any Aliexpress website in your WooCommerce store with all their information (name,...

All Products for WooCommerce Subscriptions

All Products for WooCommerce Subscriptions is a WooCommerce Subscriptions add-on. To use it, you must install and activate WooCommerce Su...

Appearance Menus Screen

The Menu Screen enables user to create a custom menu (also known as navigation bar, navigation menu, or main menu). It is a section of th...

Apply a coupon for minimum cart total

This is a Developer level document. If you are unfamiliar with code/templates and resolving potential conflicts, select a WooExpert or De...

Authorize.Net

Easily and securely accept credit cards and eChecks using Authorize.Net The Authorize.Net extension provides one of the most advanced int...

AutomateWoo

AutomateWoo has the tools you need to grow your store and make more money. Convert and retain customers with marketing that does the hard...

AWS Route 53 DNS setup

Hosted zones and records for Codibu sites.

Backing up WordPress Content

Any store powered by WooCommerce and WordPress has two places where your data and content are stored. One is your wp-content folder, wher...

Backups and restores

Protect content before major changes.

Billing and seats

Stripe subscription, portal, grace period.

Bookings FAQs

Answers to commonly asked questions about WooCommerce Bookings. We recommend reading the Getting Started with Bookings guide, if you have...

Bookings Snippets: Tips and Tweaks

In this document, you will find many useful snippets for customizing the functionality of Bookings. About snippets To use a snippet, you...

Braintree for WooCommerce

Overview Braintree for WooCommerce (formerly PayPal Powered by Braintree)lets you accept credit cards and PayPal payments on your WooComm...

Bulk Edit Products, Prices and Attributes

If your store has a large number of products, it becomes difficult to edit, update as well as manage those products individually. For exa...

Cart & Checkout Blocks – Status

The cart and checkout blocks are available for testing in the WooCommerce Blocks plugin (v2.6 and newer). These blocks are part of a grou...

Change to Use Terms and Privacy Policy – July 2020

What Has Changed? As of August 1, 2020, your agreement (the WooCommerce Use Terms) will no longer be with Bubblestorm Management (Pty) Lt...

Changing the visibility of a project

Public and private options.

Changing your email

Keep your login current.

Changing your password

Stay secure.

Changing your username

Update your profile.

Chase Paymentech

Secure Payment Processing via Hosted Pay Page The Chase Paymentech Payment Gateway extension is an advanced payment integration for WooCo...

Checkout and seats

Domain selection, mailbox local parts, Stripe payment.

Checkout and Stripe

Line items, payment, and post-payment provisioning.

Checkout Field Editor

Customize your Checkout Fields via your admin panel The checkout field editor provides you with an interface to add, edit, and remove fie...

Choosing the Right Theme

Choosing the right WooCommerce theme will naturally be largely subjective. “Beauty is in the eye of the beholder” as they say. But beauty...

Closing your account

Data and billing notes.

Common WordPress Errors

If you are encountering a WordPress error message or white screen, don’t panic. Someone has likely encountered the same message before an...

Configuring caching plugins

Excluding pages from the cache If using caching plugins, make sure you exclude the following pages from the cache through their respectiv...

Configuring WooCommerce Settings

On this page, we walk through all settings available to you in WooCommerce. You’ll find information about configuring General WooCommerce...

Connect social platforms

OAuth for Facebook, Instagram, X, LinkedIn, YouTube, TikTok, and more.

Coupon Management

Coupons are a great way to offer discounts and rewards to your customers, and can help promote sales across your shop. To use coupons wit...

Creating a project

Organize your work.

Creating Bookings Programatically

Bookings can be created programmatically using PHP, should you wish to create a follow-up booking or bookings from other plugins. The fun...

Creating New States/Locations

Overview With the Shipping Locations Pro extension installed, shop managers and administrators can create new states for each of the coun...

Cropping a media

Basic image edits.

CSS Structure

Structure Inside the assets/css/ directory, you will find the stylesheets responsible for the default WooCommerce layout styles. Files to...

Customer/Order/Coupon CSV Import Suite

Easily import Customers, Orders, and Coupons via a CSV file Mass import hundreds, even thousands of customers, coupons, and orders into y...

Customize the WooCommerce breadcrumb

This is a Developer level doc. If you are unfamiliar with code/templates and resolving potential conflicts, select a WooExpert or Develop...

Customizing WooCommerce: Best Practices

The best thing about WordPress and WooCommerce is code and content can be changed to suit — modify and customize your website entirely. F...

Deleting a project

Remove a project safely.

Developer Guide to Failed Recurring Payment Retry System

This page is written for WooCommerce developers who want to extend or integrate with the WooCommerce Subscriptions plugin. You need an ad...

Developer Guide to Multiple Subscriptions

This document is written for WooCommerce developers who want to extend or integrate with the WooCommerce Subscriptions plugin. To follow...

Developing using WooCommerce CRUD objects

CRUD is an abbreviation of the 4 basic operations you can do to a database or resource – Create, Read, Update, Delete. WooCommerce 3.0 in...

Digital/Downloadable Product Handling

Setup and Configuration Go to: WooCommerce > Settings > Products > Downloadable Products. Select a File Download Method from the dropdown...

Discounts

Coupons and promotions.

Displaying a project

View project details.

DNS check and SSL in Site manage

Verify records, install SSL, and fix propagation issues.

Domain settings

Connect your domain.

Elavon Converge Payment Gateway

Secure Payment and ACH Processing for WooCommerce with Elavon Converge Accept credit card payments with Elavon, the fourth largest mercha...

Embeds

It’s super easy to embed videos, images, tweets, audio, and other content into your WordPress site. Usage # To embed a video or another o...

Enabling Payment Gateways for Subscriptions

WooCommerce Subscriptions is compatible with many payment gateways that have the features necessary for processing automatic payments. No...

FAQ Installation

Installation # How do I install WordPress? # Under most circumstances, installing WordPress is a very simple process and takes less than...

FAQ Troubleshooting

Also refer Common WordPress Errors for the most common WordPress errors experienced by WordPress users such as The White Screen Internal...

Feedback & Suggestions

Don’t see a feature in Shipping Locations Pro that you think would be useful? We’d love to hear it! The best place to start is the Ideas...

First Data

Easily Accept Credit Cards with First Data Let your customers easily and seamlessly check out on your site with First Data. Capture more...

Fixing Blurry Product Images

The majority of blurry image incidents are caused by theme styling, meaning the design of the theme has image dimensions in pixels that m...

Fixing Outdated WooCommerce Templates

Template Updates and changes We sometimes update the default templates when a new version of WooCommerce is released. This applies to maj...

Follow-Ups

Keep customers, students and prospects engaged with less work and manual effort Do you always remember to send a personalized email to fo...

Free Shipping

Free shipping is a great way to encourage customers to spend more. For example, offer free shipping on orders over $100. Please see our S...

From AI output to a live WordPress site

Website mode generates two tracks — static HTML or WordPress. Here is when to use each and how to deploy.

FTP Clients

There are two ways of getting files onto your site, and once there, changing them: By using the file manager provided in your host’s cont...

Get Help in Your WooCommerce Store Admin

You can quickly find Help right where you are struggling when getting started with WooCommerce. All from within the WordPress admin of yo...

get_post_field()

get_post_field( string $field, int|WP_Post $post = null, string $context = ‘display' ) Retrieve data from a post field based on Pos...

get_post_format()

get_post_format( int|object|null $post = null ) Retrieve the format slug for a post Parameters #Parameters $post (int|object|null) (Optio...

get_post_meta()

get_post_meta( int $post_id, string $key = ", bool $single = false ) Retrieves a post meta field for the given post ID. Parameters #Param...

get_post_type_archive_link()

get_post_type_archive_link( string $post_type ) Retrieves the permalink for a post type archive. Parameters #Parameters $post_type (strin...

get_post_type_capabilities()

get_post_type_capabilities( object $args ) Build an object with all post type capabilities out of a post type object Description #Descrip...

get_the_post_thumbnail()

get_the_post_thumbnail( int|WP_Post $post = null, string|array $size = ‘post-thumbnail', string|array $attr = " ) Retrieve the post...

Getting Started with Bookings

The WooCommerce Bookings extension allows you to set up bookable products for reservations, services, and rentals/hires. Bookings can be...

Global Payments Gateway

Take credit card payments with Global Payments directly on your store Global Payments for WooCommerce is a payment gateway plugin that al...

Global Payments HPP

Easily and Safely Accept Credit Card Payments via Global Payments HPP Global Payments eCommerce process over 11 billion transactions ever...

Hide other shipping methods when “Free Shipping” is available

If you’d like to see this feature added to WooCommerce core, visit our Ideas Board and add your vote to it. The more popular an idea beco...

History

WordPress was born out of a desire for an elegant, well-architectured personal publishing system built on PHP and MySQL and licensed unde...

Hosting and plans

Static, WordPress, resources, and renewal.

How to install WordPress

WordPress is well-known for its ease of installation. Under most circumstances, installing WordPress is a very simple process and takes l...

How To Update WooCommerce

Updates to WooCommerce, Storefront, WordPress, and your extensions and payment gateways are a fact of life. Our team of developers are ha...

How to update your PHP version

PHP is the most popular server-side scripting language, powering millions of websites including most WooCommerce stores. If you arrived a...

Image mode — models, ratio, and size

Every toolbar option in Image mode and when a model is hidden.

Image Sizes for Theme Developers

To display images in your catalog, WooCommerce registers a few image sizes which define the actual image dimensions to be used. These siz...

Implementing the WC Integration Class

If you’re customizing WooCommerce or adding your own functionality to it you’ll probably need a settings page of some sort. One of the ea...

Importing Content

Using the WordPress Import tool, you can import content into your site from another WordPress site, or from another publishing system. Yo...

in_category( int|string|array $category, int|object $post = null )

Description #Description The given categories are checked against the post’s categories’ term_ids, names and slugs. Categories given as i...

Installing WordPress in your language

Although WordPress displays in U.S. English by default, it has the built-in capability to be used in any language. The WordPress communit...

Introduction to Blogging

What is a “blog”? # “Blog” is an abbreviated version of “weblog,” which is a term used to describe websites that maintain an ongoing chro...

Introduction to Subscriptions Developer Documentation

This documentation is written for WooCommerce developers who want to extend or integrate with the WooCommerce Subscriptions plugin. To fo...

Introduction to WooCommerce Subscriptions

WooCommerce Subscriptions is a premium WooCommerce extension that allows you to sell products and services with recurring payments. This...

Intuit Payments Gateway

Easily and Securely Accept Credit Cards via Intuit The Intuit Payment Gateway extension provides an advanced payment integration for WooC...

Limitations of PayPal Standard with Subscriptions

Although PayPal Standard is included free with Subscriptions, it is also one of the most limited payment gateways. For this reason, it is...

Local Pickup

Local Pickup is a shipping method that can be added to Shipping Zones. Please see our Shipping Zones guide and create zones to begin usin...

Logging in to wp-admin

Open the WordPress dashboard for your site.

Managing WooCommerce.com Subscriptions

Subscriptions for products purchased on WooCommerce.com are shown in a tab in your WordPress admin: WP-Admin > WooCommerce > Extensions....

Manually Add or Edit a Subscription

This guide explains how you, as a store manager, can manually add or change a subscription in your WooCommerce store. We recommend starti...

MaxMind Geolocation Integration

While you can only generate 25 license keys on MaxMind, it seems that the same license can be used on multiple sites. WooCommerce allows...

Media Add New Screen

The Media Add New Screen allows you to upload Media (Images, video, files, etc.) for later use in your posts and pages. This screen allow...

Media settings

Upload limits and storage.

Moneris Gateway

Accept online payments using Moneris Why accept payments with just anyone when you can process them with one of Canada’s leading payment...

Multi-Currency – Compatibility and Integration

We have tested the Multi-Currency for WooCommerce with many WordPress themes, plugins and third-party WooCommerce extensions. Please read...

Multi-Currency for WooCommerce

Multi-Currency is a WooCommerce extension that provides switching currencies and re-calculating rates on the fly. Unlike the Currency Con...

Name Your Price

Let Customers Pay What They Want With Name Your Price The Name Your Price plugin lets you be flexible in what price you are willing to […]

Navigating within the app

Find features and settings.

New product gallery merged in to core for 2.7

Followers of this blog will know that we’ve been talking about the possibility of revamping our product gallery display on single product...

New version check in WooCommerce 3.2

WooCommerce 3.2 will be released with a new version check feature. If you have active plugins that have not declared compatibility with t...

Opayo (Formally SagePay)

Our SagePay Form/Direct plugin is two payment gateways in one, allowing you to use one or both to take payments with WooCommerce via Sage...

Overdue payments

Resolve billing issues.

Pause, resume, restart, and deletion

Safe hosting lifecycle from overflow menu and settings.

Payment Gateway API

Payment gateways in WooCommerce are class based and can be added through traditional plugins. This guide provides an intro to gateway dev...

Payment methods

Cards and billing.

phpMyAdmin

What is phpMyAdmin? # An administrator’s tool of sorts, phpMyAdmin is a PHP script meant for giving users the ability to interact with th...

Post Formats

Intro # Post Formats is a theme feature introduced with Version 3.1. A Post Format is a piece of meta information that can be used by a t...

Privacy and the WooCommerce Marketplace

When a WooCommerce site uses an extension offered on WooCommerce.com, they may be: Collecting additional personal data, such as city and...

Privacy considerations when using official Payments extensions

If you choose to accept payments through a gateway like Stripe or PayPal, some of your — and your customers’ — data will be passed to the...

Privacy considerations when using official Shipping extensions

To take advantage of the real-time shipping rates, fulfill orders and track shipments, certain information about you and your customer (a...

Privacy settings

Control visibility.

Problems with large amounts of data not saving (variations, rates etc)

If you notice product variations, tax rates and other large data sets not saving, Suhosin (a security module in PHP) may be preventing th...

Product CSV Import Suite

Save time creating and updating complex products, and managing your product catalog Product CSV Import Suite lets you import thousands of...

Product CSV Importer and Exporter

WooCommerce has a built-in product CSV importer and exporter, as of version 3.1x. Import, export or update hundreds or thousands of produ...

Project settings

Per-project options.

Project status badges

Draft, live, waiting DNS, payment issue, and more.

Ratings and Reviews

Allowing reviews on the WooCommerce.com marketplace enables us to better inform customers on our products and services and to help with p...

Refund Policy

30 Day Money Back Guarantee & Refund Policy At WooCommerce.com, we want to ensure that you are 100% happy with your purchase. If you have...

Register a new domain

Search TLDs and complete checkout.

register_meta()

register_meta( string $object_type, string $meta_key, array $args, string|array $deprecated = null ) Registers a meta key. Description #...

register_post_type()

register_post_type( string $post_type, array|string $args = array() ) Registers a post type. Description #Description Note: Post type reg...

Registrar settings — renew, lock, auth code

Auto-renew, transfer lock, and EPP codes.

Removing a media from a project

Clean up attachments.

Renaming a project

Update project names.

Restoring Your Database From Backup

Using phpMyAdmin # phpMyAdmin is a program used to manipulate databases remotely through a web interface. A good hosting package will hav...

Retired Themes

Philosophy Examining, refining and streamlining our product offering is important to us at Woo. We do this when we feel we managed to rep...

Sections & Wraps

[vc_row][vc_column][vc_column_text] Sections & Wraps Sections and Wraps are the core building blocks in the Codibu Builder.With them, you...

Server Recommendations

Recommended The first step in setting up your WooCommerce-powered online store is to install WordPress and the WooCommerce plugin itself....

Set up Related Products, Up-Sells and Cross-Sells

Products can be Related to each other in three ways: Up-Sells, Cross-Sells or by having the same tags or categories. To add an up-sell or...

set_post_format()

set_post_format( int|object $post, string $format ) Assign a format to a post Parameters #Parameters $post (int|object) (Required) The po...

Settings Reading Screen

The options in the Settings Reading Screen are few in number, but still important. You can decide if you want posts or a “static” Page di...

Shipment Tracking

Add shipment tracking information to your orders Provide customers with an easy way to track their shipment with WooCommerce Shipment Tra...

Shipping Method API

WooCommerce has a shipping method API which plugins can use to add their own rates. This article will take you through the steps to creat...

Shop Currency

Currency Settings Change the look of how currency is shown in your WooCommerce store. Currency To change your shop currency settings go t...

Shortcodes included with WooCommerce

WooCommerce comes with several shortcodes that can be used to insert content inside posts and pages. Our WooCommerce blocks are now the e...

Signing in to the dashboard

Access your workspace.

Site manage — what each site type can do

WordPress vs static vs unknown stack — allowed intents and risks.

SSL and HTTPS

SSL creates a secure connection between two machines or devices over the Web or an internal network, safeguarding and allowing sensitive...

SSL FAQ

Is SSL set up on my website properly? Use Qualys SSL Labs SSL Test to determine if your website/store is properly configured after instal...

Start using the app

First steps after sign-up.

Start with WooCommerce in 5 Steps

In this Getting Started guide, we teach you how to set up a website with WooCommerce. Choose Hosting You need to be running WordPress on...

States Packaged with the Shipping Locations Pro extension

By default, WooCommerce includes states for specific countries only. With Shipping Locations Pro, shop owners get access to the full list...

Stores using WooCommerce Subscriptions

We love to see the stores entrepreneurs create with WooCommerce and Subscriptions. Below is a small set of interesting sites we’ve seen t...

Stripe

The Stripe payment gateway for WooCommerce lets you accept payments directly onsite, and includes the option to offer Payment Request but...

Subscriber’s View

This guide provides an overview of functionality available to customers who purchase a subscription in your store via WooCommerce Subscri...

Subscription Payment Methods & Gateways

WooCommerce Subscriptions is a premium extension that offers two methods for accepting recurring payments: Automatic payments Manual paym...

Subscription Renewal Process

This page provides information about actions that are taken when recurring payments are handled by WooCommerce Subscriptions. We recomm...

Subscriptions

Manage your plan.

Subscriptions 2.0 Deprecated Hooks & Query Monitor Warning

Subscriptions 2.0 changed the way data was stored and instantiated. Because of this, it needed to deprecate a large number of existing ho...

Subscriptions Early Renewal Guide

In WooCommerce Subscriptions 2.3, the option to allow customers to renew subscriptions early was introduced. This means that a customer d...

Subscriptions FAQ

WooCommerce Subscriptions is a premium extension, and this page has answers to commonly asked questions. We recommend reading the Subscri...

Subscriptions Use Case: Coffee

Scenario You’ve always wanted to roast your own beans. You love the smell of coffee in the morning so much that you’ve started a store se...

Subscriptions v2.0: Database Upgrade Process for v1.5 to v2.0

To migrate stores using Subscriptions v1.5 to the new architecture of v2.0, Subscriptions uses a database upgrade script. This script wil...

Subscriptions v2.0: Payment Gateway Upgrade Guide

Although backward compatibility has been preserved for payment gateway APIs, Subscriptions v2.0 introduces a number of changes that relat...

Subscriptions: How Can Customers Extend a Subscription’s Expiration Date?

When creating a subscription product, you can set a length to the subscription, for example, 12 months, or 2 years. When a customer purch...

Template structure & Overriding templates via a theme

WooCommerce template files contain the markup and template structure for frontend and HTML emails of your store. When you open these file...

Themes and customization

Appearance, block editor, and child themes.

Tools Network Screen

In WordPress you have the ability to create a network of sites (multisite). To enable the Network ability, you must first define multisit...

Translate

[vc_row][vc_column][vc_column_text] Translate Here you will find all of the options to translate the Codibu Builder items or custom post...

Translation

[vc_row][vc_column][vc_column_text] Translation All of the translation possibilities in Codibu. Make your website multilingual or just tr...

Try WooCommerce.com Extensions

Use our ‘Try Before You Buy‘ feature to test WooCommerce.com extensions for 30 days. Free trials are available for these extensions: Book...

Twenty Twenty

Twenty Twenty is the new default theme for WordPress Version 5.3. It is designed with the flexibility of the block editor at its core. If...

Twenty Twenty Changelog

Version 1.5 Released: August 11, 2020 Ensure appropriate title for author archives for that don’t have posts. (#50421) Twenty Twenty uses...

Two factor authentication

Add 2FA to your account.

Updates: WordPress core, plugins, and themes

Keep your site secure with timely updates.

Upgrading WordPress – Extended Instructions

This page contains a more detailed version of the upgrade instructions. Detailed Instructions # Overview of the Upgrade Process # Backup...

URL Coupons by SkyVerge

Extend or Automate your Coupons with WooCommerce URL Coupons The URL Coupons by SkyVerge extension allows you to add a unique URL to any...

USA ePay

Easily accept credit cards with USA ePay The WooCommerce USA ePay extension provides a completely integrated checkout experience between...

Use Case: Coffee Subscription

Scenario You own a Coffee Shop and you would like to sell a coffee package to your users on a monthly basis. In addition to the […]

Using custom attributes in menus and taxonomy archives

Attributes that can be used for the layered nav are a custom taxonomy, which means you can display them in menus, or display products by...

Using Permalinks

Permalinks are the permanent URLs to your individual weblog posts, as well as categories and other lists of weblog postings. A permalink...

Using Webhooks

What are Webhooks? A Webhook is an event notification sent to a URL of your choice. Users can configure them to trigger events on one sit...

Version 2.1

Announcement # On Monday, January 22, 2007, WordPress Version 2.1 “Ella” was released. The information about this new significant release...

Version 2.2

Announcement # On Tuesday, May 15, 2007, WordPress version 2.2 was released to the public. For information on the changes and improvement...

Version 2.3

On Monday, September 24, 2007, WordPress 2.3 was released. For information on the changes and improvements in this new version, see Chang...

Version 2.6

On Monday, July 14, 2008, WordPress version 2.6, was released to the public. For information on the bug-fixes and enhancements in this ve...

Version 3.1

On February 23, 2011, WordPress Version 3.1 “Reinhardt”, named in honor of the jazz guitarist Django Reinhardt, was released to the publi...

Version 4.5

On April 12, 2016, WordPress Version 4.5, named for jazz musician Coleman Hawkins, was released to the public. For more information on th...

Version 4.9

On November 15, 2017, WordPress Version 4.9, named for jazz musician Billy Tipton, was released to the public. WordPress 4.9 will smooth...

Version 5.4

WordPress 5.4 “Adderley” was released to the public on March 31, 2020. Check WordPress 5.4 announcement blogpost for more information on...

Version 5.5

WordPress 5.5 “Eckstine” was released to the public on August 11, 2020. Check WordPress 5.5 announcement blogpost for more information on...

WC 3.3 will look great on all the themes!

It used to be that you had to find specific WooCommerce-compatible themes for your store. In the upcoming release we have made big improv...

Website settings

Hosting, domain, SSL, instance, and /website-settings/:id.

What is this app?

Introduction to the platform.

What’s New in Subscriptions 2.3

This new version includes four main new features, performance enhancements, and other fixes and updates. 2.3 is a “minor” release and sho...

What’s New in Subscriptions 2.5

This new version includes two main features, various enhancements, and other fixes and updates. Version 2.5 is a “minor” release and shou...

What’s New in Subscriptions 2.6

Subscriptions 2.6 includes two features, 2 enhancements, and other fixes and updates. Version 2.6 is a “minor” release and should be back...

Which Payment Option is Right for Me?

There are dozens of Payment Gateway options for WooCommerce. What is a payment gateway? A payment gateway in WooCommerce terms is a WordP...

WooCommerce 1.6.6 -> 2.0 – Plugin and theme compatibility

This document provides handy code snippets, outlines some of the main changes in WC 2.0 and explains how you can maintain compatibility....

WooCommerce and Highly-Regulated Products

This document focuses on the legalities of whether WooCommerce can be used to sell products that are highly regulated and/or legally rest...

WooCommerce Authorize.net

Overview WooCommerce Authorize.Net Gateway integrates with Authorize.Net payment services to provide secure and powerful payment processi...

WooCommerce Authorize.Net AIM

Overview WooCommerce Authorize.Net AIM integrates with Authorize.Net payment services to provide secure and powerful payment processing f...

WooCommerce Bambora

DEasily and securely accept credit cards with Bambora The WooCommerce Bambora (formerly Beanstream) extension provides a completely integ...

Woocommerce Bookings Api Docs

Introduction WooCommerce Bookings is fully integrated with the WordPress REST API. This allows Bookings data to be read using requests in...

WooCommerce Bookings Calendar CSS Style Elements

If you want to change the color scheme of the WooCommerce Bookings calendar of the customer view, you can do so by modifying a few CSS […]

WooCommerce Checkout Add-Ons

Offer free or paid add-ons and service at checkout The WooCommerce core checkout process covers all the basics needed to place an order,...

WooCommerce Customer / Order / Coupon Export

Overview The WooCommerce Customer / Order / Coupon Export extension lets you export your site’s customers, orders, or coupons to a CSV or...

WooCommerce Customer / Order / Coupon Export developer documentation

Overview This extension was designed to be as flexible as possible. To that end, filters are used to allow you to customize the generated...

WooCommerce CyberSource Payment Gateway

Overview WooCommerce CyberSource is a payment gateway integration that allows you to take credit card and eCheck payments via CyberSource...

WooCommerce Deposits

Let customers place a deposit or use a payment plan With WooCommerce Deposits, your customers can put down a deposit or use a payment pla...

WooCommerce Guidelines for CBD and Other Hemp-Derived Products

If you’re only using the open-source WooCommerce software, you don’t have to worry about these guidelines. Because WooCommerce is open-so...

WooCommerce Hooks: Actions and filters

Introduction: What are hooks? Hooks in WordPress essentially allow you to change or add code without editing core files. They are used ex...

WooCommerce Memberships

A membership solution 100% integrated with your content and products. WooCommerce Memberships is not just another plugin for restricting...

WooCommerce Memberships Import and Export

Memberships has a native CSV import / export that will allow you to: import a CSV of your members to update or merge membership data impo...

WooCommerce Memberships Jilt integration

Overview WooCommerce Memberships has a few standard emails built into the plugin, which are intended to cover the basics of member lifecy...

WooCommerce Memberships Profile Fields

Memberships has a native CSV import / export that will allow you to: import a CSV of your members to update or merge membership data impo...

WooCommerce Memberships Quick Start

When you first install Memberships, you may want to get set up as quickly as possible so you can see what it looks like in action. […]

WooCommerce Memberships Roadmap

WooCommerce Memberships contains lots of features for content restriction and integrating with WooCommerce Subscriptions, but there are o...

WooCommerce Memberships Snippet Samples

Here are some sample snippets helpful for tweaking the functionality of the WooCommerce Memberships plugin. If you’re looking for more de...

WooCommerce Memberships vs Groups

This comparison document takes a look how WooCommerce Memberships compares to Groups for WordPress (free). The comparison assumes that yo...

WooCommerce Multi-Currency

Multi-Currency is a WooCommerce extension that provides switching currencies and re-calculating rates on-the-fly. NOTES To get the curren...

WooCommerce One Page Checkout

One Page Checkout Features One Page Checkout makes it possible to turn any page into a checkout page. It also makes it easier for your […]

WooCommerce Plugin Developer Handbook

Want to create a plugin to extend WooCommerce? WooCommerce plugins are the same as regular WordPress plugins. For more information, visit...

WooCommerce Pre-Orders

Sell pre-orders for products and services Set up pre-orders in your WooCommerce store, so customers can order products before they’re ava...

WooCommerce Refunds

Summary In WooCommerce itself you can process refunds in two ways: Automatic: Refunds change the WooCommerce order status and also revers...

WooCommerce Reports

Reports in WooCommerce give you the ability to see your store’s performance from month to month using graphs and stats. It has four secti...

WooCommerce Subscriptions

Capture Residual Revenue with Recurring Payments Can you guarantee how much money your store is going to make this month? If you offered...

WooCommerce Subscriptions Guide to VAT 2015 Changes

This guide provides information on how to update subscriptions created before 1st January 2015 using the WooCommerce Subscriptions extens...

WooCommerce Subscriptions Jilt integration

Overview WooCommerce Subscriptions has a few standard emails built into the plugin. These emails notify your subscribers about subscripti...

WooCommerce Subscriptions Upgrade Instructions

This guide provides instructions to safely upgrade major versions of the WooCommerce Subscriptions plugin. While many of these steps are...

WooCommerce Theme Developer Handbook

WooCommerce looks great with all WordPress themes as of version 3.3, even if they are not WooCommerce-specific themes and do not formally...

WooCommerce Use Terms

Binding Contract Last modified: August 1, 2020 These Use Terms are a contract between you and us and govern your use of the WooCommerce S...

WooCommerce Wishlists

WooCommerce Wishlists WooCommerce Wishlists allows guests and customers to create and add products to an unlimited number of Wishlists. F...

WordPress 1.0

I am proud to announce that WordPress 1.0 is now available. As the version number indicates, this is a major step for us and a great deal...

WordPress 1.2

I am very proud to announce the immediate availability of the much-anticipated 1.2 “Mingus” release of WordPress. You can download it thr...

WordPress 2

The WordPress community is very proud to present the next generation of WordPress to the world, our 2.0 “Duke” release, named in honor of...

WordPress Backups

Your WordPress database contains every post, every comment and every link you have on your blog. If your database gets erased or corrupte...

WordPress Features

WordPress is a powerful semantic publishing platform, and it comes with a great set of features designed to make your experience as a pub...

WordPress operations via chat

Plugins, wp-admin links, cache, backups, and WP-CLI shortcuts.

WordPress Widgets

WordPress Widgets add content and features to your Sidebars. Examples are the default widgets that come with WordPress; for Categories, T...

Worldpay Online Payments

Advancing the ways the world pays Worldpay Online Payments Secure. Reliable. Simple Pricing Contract – 0.99% + 10p OR Pay as you go – 1.4...

WP_Image_Editor

WP_Image_Editor Base image editor class from which implementations extend More Information # WP_Image_Editor is an abstract class, so it...

Writing effective prompts

A short, structured brief beats a long vague one — every time.

WS Form PRO Product Add-Ons

Introduction WS Form is a powerful form development plugin for WordPress. This extension allows you to customize products in your store w...

Your WordPress site on Codibu

How hosting, domains, and wp-admin fit together.

How do I contact support?

…s; everyone can browse guides and email support. Try Guides and search this FAQ first. Open Support → sign in → submit a ticket with project…

How fast will support reply?

…e can reply in one pass. Next: Submit a support request · Browse guides

Can I create a website without knowing how to code?

…ustom dev? Submit a detailed ticket via Support . Next: Website guide · Open AI Chat

How do I publish changes on WordPress?

…gins. Next: WordPress guides · Submit a support ticket with the page URL.

How do I start an App project?

… include platform (iOS/Android) in your support ticket. Next: App draft guide

I cannot sign in — what should I try?

…creenshot. Next: Account FAQs · Contact support

Why did my AI generation fail?

…xact error text and time — include in a support ticket if it repeats. Next: Limits guide

How do billing and credits work together?

…licable. Next: Checkout guide · Billing support

How do I cancel or change my plan?

…an terms. Next: Billing guide · Contact support with your account email.

How do I get a refund?

…ne-time services: Request a refund from Support before work starts. After work begins, hourly fees may apply. Subscriptions: Cancel from you…

How do I make my site mobile-friendly?

…, note the URL and send a screenshot to Support . Next: WordPress guides · Contact support

How does SSL/HTTPS work?

…pagates. If HTTPS fails after 24h, open Support with domain + screenshot. Next: DNS records guide · Contact support

How does Workspace Email setup work?

…ion can take several hours. See Contact support if you are stuck.

How much do I pay for services?

… the workspace. For custom quotes, open Support . Next: View pricing · Checkout guide

Is hosting fast and reliable?

…xt: Hosting & plans guide · Contact support if a site stays offline after deploy.

What can I do in App draft mode?

…ilds may require additional setup — ask support with your project name. Next: App draft guide · Open AI Chat

supportTriageAiChatTitle

supportTriageAiChatDesc

supportTriageBillingTitle

supportTriageBillingDesc

supportTriageBrokenTitle

supportTriageBrokenDesc

supportTriageDomainsTitle

supportTriageDomainsDesc

supportTriageWebsiteTitle

supportTriageWebsiteDesc

supportTriageWordPressTitle

supportTriageWordPressDesc

helpCenterFaqCtaSupport

helpCenterStandardCtaBody

supportShortcutBilling

/help-center/guides/how-to-create-website/checkout-and-stripe

supportShortcutLogin

/help-center/faqs

supportShortcutProjectCreate

/help-center/guides/how-to-create-website/start-from-templates

supportShortcutPublishing

/help-center/guides/codibu-ai-chat/ai-website-deploy-stage

supportShortcutSocialPoster

/help-center/guides/codibu-social-poster